Open CHAPTER THIRTEEN: Using AI Agents and Automation to Operate Smarter
CHAPTER THIRTEEN: Using AI Agents and Automation to Operate Smarter
Running a business in the metaverse is like running a 24/7 theme park. People show up from different time zones, on different devices, with different expectations. If you try to personally meet all those needs on your own, you will burn out fast. That’s where AI agents and automation come in, not as gimmicks, but as your tireless digital co-founders, assistants, and front-line reps.
And no, this isn’t about robots replacing humans. It’s about giving people more time to do what humans do best, create, connect, lead, imagine. When done right, AI isn’t about outsourcing effort. It’s about reclaiming purpose.
Deploying AI Avatars: The First Digital Teammates
Imagine walking into a sleek 3D showroom. You’re greeted not by silence, or a clunky menu, but by an avatar who welcomes you by name, knows your purchase history, and answers your questions like a seasoned expert. That’s an AI agent.
These avatars can operate in sales, s